Privacy Policy & Site Terms

This page contains Revive’s Privacy Policy and Site Terms & Conditions.  Read on!



Company Background

Jugo Juice has partnered with Freshwater Creative Corp. (“Freshwater Creative”) which is a digital marketing firm.   Our community sites provide members with the opportunity to express their opinions and experiences about a range of issues. Our communities included people from all walks of life and we provide the aggregated results of our research (which is striped of any personally identifiable information) to our clients.

Information we collect

During the registration process for our communities, we require individuals to provide us with contact information (e.g. email address) and demographic information (e.g. birth date, gender). We also ask members to establish a username and password to access our community sites. Once you become a member of one of our communities you agree to receive communications from Jugo Juice regarding activity invitations and other community related news/alerts. Neither Jugo Juice nor Freshwater Creative. send unsolicited commercial emails.

All of the information collected in our communities is strictly for market research purposes. If you have joined one of our online communities, we collect the information you share in the community and aggregate responses to report the results to our clients.

Sharing Information

Jugo Juice and Freshwater Creative do not sell personally identifiable information. We use the information you provide to us for the limited purposes described here. In order to provide you with the services on our sites, we may need to share your information with third parties, our agents, who perform services on our behalf, such as merchandise (e.g. gift cards) fulfillment, web hosting, and the like. They may also collect information on our behalf. Any personal information collected by a third party website is in accordance to this privacy policy.

Our community websites may contain links to information on other websites. We do not have any control over these other websites, and therefore we cannot be responsible for the protection and privacy of any information that you provide while visiting those sites. Those sites are not governed by this privacy policy, and if you have questions about how a site uses your information, consult that site's privacy statement.

Cookies & Stored Information

We may use cookies, Web beacons, and similar technologies on our site, in our products and in e-mail messages that we send to you. These technologies identify your computer and record your preferences and other data about your visit to our community site. We may link these preferences and other data to personal information about you. If we do, we will treat the combined or linked information as personal information under this policy.

Accessing Information

It is important for our community members to be able to correct and access the information they provide in our community sites. You may access and modify your account information through this community site at any time. From time to time we may also display results of surveys and reports on the community sites.  The results that we post are confidential and for community members only. Please do not disclose these results to anyone outside this community. 

Opt-Out Policy

Participation in our communities is voluntary. At any point you decide that you no longer wish to be a member, you may send an email request to support@revive.ca with the word “unsubscribe”. We will delete your membership and all personal data within one business day of receipt of your “unsubscribe” notice.

Safety & Security

The security of personal information is important to us. We employ standard technology and internal processes to protect the information our members release to us. Additionally, only select, authorized employees have access to process the data collected and maintain the database and community that stores member contact information.

Notification of Change

We will use information in accordance with the privacy policy under which the information was collected. If we wish to use users' personally identifiable information in a manner different from that stated at the time of collection, we will request permission via email. If users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our website notifying users of the change. In some cases where we post a notice we will also email users who have opted to receive communications from us, notifying them of the changes in our privacy practices.

It is the responsibility of the user of any Jugo Juice Community Site to check for updates to this privacy policy which was most recently updated on February 22, 2013.

Contact Us

We respect your privacy and are committed to protecting your personal information. If you are a community member and have questions or comments about this privacy statement, please contact us as follows:

Revive.ca Help

A4, 416 Meridian Road SE, Calgary, AB T2A 1X2

Telephone:  1-877-377-5846

Fax:  (403) 207-5875


Acceptance of Agreement

Congratulations on joining Revive.ca created by and/or hosted under license to Freshwater Creative and Jugo Juice.

Your access to and membership in the Community includes all facets of the Community website (the “Community Website”), e-mail messages and all content generated in the Community (the “Content”) including but not limited to any user content created by a user (the “User Content”). Your participation in the Community is governed by these Terms and Conditions. You acknowledge and agree that you may not access, use or otherwise participate in the Community until you have read and agreed to these Terms and Conditions. 

As stated above, the primary purpose for creation and participation in this Community is to facilitate market research. However, neither Freshwater Creative nor Jugo Juice endorses the information posted in the Community or on the Community Website.

By clicking “I accept” where indicated below and accessing the online Community, you acknowledge that you have read, understand and accept these Terms and Conditions. Except as expressly authorized in these Terms and Conditions, no personally identifiable information that you provide in connection with your participation in the Community will be sold, traded or shared with any other persons or entities other than Freshwater Creative and/or Jugo Juice.


Your invitation to participate in this Online Community is personal to you and may not be assigned or transferred to any other person or entity, whatsoever, in any manner, at any time. Your unique, user ID and password are for your use only. You must keep your user ID and password confidential and may not disclose your user ID or password to or permit your user ID or password, directly or inadvertently, to be used by any other person or entity. Freshwater Creative and/or Jugo Juice reserve the right to terminate your access to the Community without prior notice if you violate these conditions of use.

Notification of Changes

These Terms and Conditions, may be modified, changed or otherwise altered by Freshwater Creative and/or Jugo Juice, it their respective sole discretion, at any time. Any changes to these Terms and Conditions will be posted on the Community Website and will be effective immediately upon posting. By continuing to access the Community after any change in any Terms and Conditions has been posted on the Community Website, you are deemed to have read, understood the revised policies and to have agreed to continue to abide by the Terms and Conditions, as revised.

Assignment of Intellectual Property Rights to Jugo Juice and Waiver of Claims

By participating in the Community and reaping the benefits of participation in the Community offered by Freshwater Creative and/or Jugo Juice from time to time, you understand and agree that you irrevocably assign and transfer to Jugo Juice any and all right, title and interest in and to any and all Content that you generate in the Community, including but not limited to any ideas or expressions of ideas (the “User Content”). All such User Content, including but not limited to comments, suggestions, graphics, ideas (including but not limited to product, sales, marketing and/or advertising ideas) and any and all other information or materials you submit to, download or upload to or otherwise publish on the Community Website shall at all times be and remain the exclusive property of Jugo Juice. This irrevocable assignment of rights includes any and all derivative rights and/or future rights associated with such User Content, including the rights to derivative works, even if this Community ceases to exist at any time and the Community Website is removed permanently from the Internet. 

By accessing the Community, you also expressly disclaim and waive any and all proprietary and/or intellectual property rights in any such User Content and you expressly acknowledge Jugo Juice’s unrestricted right to use such User Content (or materials or ideas similar to them) in its sole discretion, in any manner Jugo Juice determines, in any medium, now and in the future, without notice, compensation or other obligation to you or any other person or entity. With the exception of your personally identifiable information neither Freshwater Creative nor Jugo Juice shall have any obligation to keep your User Content confidential.

In consideration for access to the Community, you further hereby irrevocably release and waive any and all rights, actions, proceedings, and/or claims you may have at any time, now and in the future, against Freshwater Creative, Jugo Juice and/or their respective equity owners, officers, directors, successors and assigns, with respect to any intellectual property or other proprietary rights, rights of privacy, publicity rights, rights of attribution, or any other rights that you may otherwise have with respect to such User Content under the governing laws of the Canada.


As stated above, to the extent that you also provide any of your personally identifiable information to either Freshwater Creative or Jugo Juice as a consequence of your participation in the Community or access to the Community Website, Freshwater Creative and/or Jugo Juice will only use such information in accordance with the Jugo Juice Privacy Policy. Please note that by clicking on the "I Accept" button below, any of your personally identifiable information you submit may be directed to a third party site administered and hosted by a third party vendor retained by Freshwater Creative provided, that in such event, the third party vendor will have no right to use any such information except as necessary to fulfill its services to Freshwater Creative and/or Jugo Juice.

Discretionary Membership

Your membership in and access to the Community is strictly at the discretion of Freshwater Creative and/or Jugo Juice and may be revoked at any time without cause and without notice. You hereby release Freshwater Creative and/or Jugo Juice and/or their respective equity owners, officers, directors, successors and assigns from any and all liability, now and forever, that may arise at any time in connection with your use of the Community.  

Code of Conduct 

You also hereby expressly agree that you shall not upload, post, submit or transmit to, distribute or otherwise publish in the Community or on the Community Website any materials which (i) restrict or inhibit any other user from using the Community Website, or contain a virus or other harmful component, (ii) violate any Canada laws or violate or infringe any rights of third parties (including patent, copyright, trademark, trade secret rights, rights of privacy or publicity or any other proprietary right), or (iii) are not appropriate or pertinent to the purpose of the Community Website or that are libelous, discriminatory, defamatory or otherwise offensive. You shall at all times respect and abide by the intellectual property rights, including but not limited to the patents, copyrights, trademarks and other intellectual property and proprietary rights of Freshwater Creative and/or Jugo Juice. 

Additionally, you also agree at all times to abide by the following Rules of Conduct:

All users must be 18 years of age or older; no one under the age of 18 may enter the Community. By accessing the Community, you represent and warrant that you are at least 18 years of age.

Only Users who have been assigned a personal user ID and password may access the Community. User ID’s or passwords may not be disclosed to, shared with or otherwise used by any other person or entity. You must immediately notify Freshwater Creative if your user ID or password has been lost, stolen, or accessed by or used by another person or entity.

The Community is a private, closed community created for the exclusive use and enjoyment of its authorized users and Freshwater Creative and Jugo Juice consistent with these Terms and Conditions. You must at all times keep confidential and not disclose to anyone other than another authorized user of the Community or to Freshwater Creative or Jugo Juice any Content that is submitted, posted, published, shared with or uploaded to the Community and/or the Community Website.

You shall not at any time modify any Content that appears on the Community Website, including any User Content and you may not copy, distribute, download, upload, display, post, or transmit any Community Content, including but not limited to any User Content, to any venue other than the Community and/or the Community Website.

You shall not use the Community or the Community Website to solicit or advertise any commercial activity.

You shall not engage in any behavior that does not support a safe and comfortable environment for all Community users, including but not limited to posting or transmitting any threatening, defamatory, sexually graphic, discriminatory, inflammatory, pornographic or profane material or any other material that violates the rights of a third party or that is any other manner deemed to be inappropriate in Freshwater Creative and/or Jugo Juice’s sole discretion.

Freshwater Creative and/or Jugo Juice reserve the right to determine what behavior and/or materials violate these Rules of Conduct in their respective, sole discretion and to edit or remove all or any portion of any such offensive or inappropriate Content from the Community and/or the Website in their sole discretion. Any user who violates these Rules of Conduct may be barred from further access to the Community and the Website in the sole discretion of Freshwater Creative and/or Jugo Juice. Although Jugo Juice and Freshwater Creative may monitor postings and transmissions to the Community and the Community Website, neither company is obligated to do so and neither company shall be liable for any such User Content or any other Content generated, permissibly or impermissibly, by any person or entity.

You shall not take any action at any time, either directly or indirectly, that imposes an unreasonable or disproportionately large load on the Community Website or that otherwise interferes with the Community.

You shall facilitate the receipt of and shall not block weekly emails to inform you of new Community offers and/or activities such as discussion topics and surveys that are available on the Community Website.

Additional Content/Activity Prohibited

The following is a partial list of the kind of Content that is illegal or prohibited in the Community and on the Community Website. Jugo Juice and/or Freshwater Creative reserve the right to investigate and take appropriate action against anyone who, in Jugo Juice’s and/or Freshwater Creative’s sole discretion, violates these provisions, including without limitation. Such actions can include removing the offending Content from the Community and/or terminating the right of any offending user to participate in the Community.

Prohibited Content includes, but is not limited to Content that, in the sole discretion of Jugo Juice and/or Freshwater Creative, that:

o  is patently offensive and promotes racism, bigotry, hatred or physical harm of any kind against any group or individual;

o  harasses or advocates harassment of another person;

o  exploits adults or children in a sexual or violent manner; 

o  contains nudity, violence, or offensive subject matter or contains a link to an adult website;

o  promotes information that you know is false or misleading or promotes illegal activities or conduct that is abusive, threatening, obscene, discriminatory, defamatory or libelous; 

o  involves the transmission of "junk mail," "chain letters," or unsolicited mass mailing, instant messaging, "spimming," or "spamming;”

o  furthers or promotes any criminal activity or enterprise or provides instructional information about illegal activities including, but not limited to promoting terrorism, making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses;

o  violates any law, rule, regulation of statute, including any communications laws;

o  solicits passwords or personal identifying information for commercial, criminal or unlawful purposes from other users;

o  involves commercial activities and/or sales or marketing activities not authorized and sponsored by Jugo Juice such as contests, sweepstakes, barter, advertising, or pyramid schemes;

o  includes a photograph or other image of another person posted without that person's prior, written consent.

Community Incentives

Freshwater Creative and Jugo Juice will administer online in the Community at the Community Website incentives on a periodic basis. These incentives will include (but not be limited to) gift cards and monetary awards. Winners of these will be notified via email.

Incentives are associated with Community participation and do not constitute any endorsement or encouragement (implicit or explicit) by Freshwater Creative to purchase any products and services of Jugo Juice.

Limited Access and Use of the Community

Jugo Juice and Freshwater Creative grant you a limited license to access and use the Community solely to participate on the terms and conditions described herein.


Freshwater Creative and/or Jugo Juice endeavor to maintain the Community, the Community Website and its operation in good, working order but are not, and cannot be, responsible for the results of any bugs, viruses, deficiencies or other defects that may exist at any time in the Community Website or its operation. Freshwater Creative and/or Jugo Juice expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to all implied warranties of merchantability or fitness for a particular purpose, title and non-infringement. Freshwater Creative and/or Jugo Juice make no warranty whatsoever that (i) the operation of the Community Website will meet the user's requirements; (ii) access to the Community Website will be uninterrupted, timely, secure, free of viruses, worms or other harmful components, or free of defects or errors; (iii) the results that may be obtained from the use of the Community Website will be accurate or reliable; or (iv) defects will be corrected. The user assumes the entire cost of all servicing, repair, or correction that may be necessary for your computer equipment and software as a result of any viruses, errors or any other problems whatsoever you may have as a result of visiting the Community and the Community Website.

Limitation of Liability

Under no circumstances shall Freshwater Creative and/or Jugo Juice, their respective equity owners, officers, directors, successors and assigns, be liable for any damages or injury, including any direct, special, incidental, consequential, punitive or other damages, that may result from access to and/or the use of, or the inability to access and/or use, the Community and/or the Community Website or any Content or other materials therein, whether in an action arising under contract, negligence or other tort. Freshwater Creative and/or Jugo Juice and their respective equity owners, officers, directors, successors and assigns shall not be liable to you under any circumstances, even if Freshwater Creative and/or Jugo Juice and/or their respective, authorized representative has been advised of the possibility of such claims or damages or such claims or damages are otherwise foreseeable. These include but are not limited to claims and/or damages or injury caused by error, omission, interruption, defect, failure of performance, delay in operation or transmission, line failure or computer virus, worm, or other harmful component.


The User shall defend, indemnify and hold harmless Freshwater Creative and/or Jugo Juice from any claim or demand made by any third party against either of them due to or arising out of your participation in the Community or access to and use of the Community Website and/or any breach by you of any of these Terms and Conditions.

Jurisdiction and Waiver of Right to Trial by Jury

These Terms and Conditions and any disputes arising under or related to these Terms and Conditions (whether for a claim of a breach of contract, tort, or otherwise) will be governed by the laws of the Province of Quebec, without reference to its conflicts of law principles. You shall submit to jurisdiction in Quebec, any cause of action arising hereunder and you hereby accept the personal jurisdiction of such courts with respect to any legal actions, suits or proceedings hereunder. You also waive to the fullest extent permitted by law any right to a trial by jury in any action, suit or proceeding brought to enforce, defend or interpret any right or remedies under or arising in connection with or relating to your participation in the Community and/or, use of the Community Website in any manner, and/or these Terms and Conditions.